Privacy Policy
This Privacy Policy describes how iL Progetto LLC, ilprogettollc.com and its affiliates (collectively, “iL Progetto LLC,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.
Types Of Information We Collect.
The following provides examples of the type of information that we collect from you in different situations and how we use that information.
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Home Improvement Contract and Consultation Information
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Customer Information
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Cookies And First-Party Tracking
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Cookies And Third-Party Tracking
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Email Interconnectivity
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Feedback / Support
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Mailing List
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Mobile Devices
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Order Placement
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Surveys
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Request A Consultation Or Appointment
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Website Logs
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In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
Use and Processing of Information
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase we may collect your information to perform our contract with you, but we also collect your information as we have a legitimate interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. As a result, our collection and processing of your information is based in different contexts upon your consent, our need to perform a contract, our obligations under law, and/or our legitimate interest in conducting our business.
Cookies
What are cookies? A cookie is a small file placed onto your device that enables a variety of features and functionality. Cookies also enable you to easily share content and help us serve relevant ads to you. Cookies can do this because websites can read and write them, enabling websites to recognize you and remember important information that will make your use of a website more convenient (for example by remembering preference settings). We use cookies and other similar technologies to ensure everyone who uses our website has the best possible experience and for marketing purposes.
How are cookies used for advertising purposes? Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. We may use third party advertising companies to serve ads when you visit our website. These companies may employ cookies and clear GIFs to measure advertising effectiveness. We encourage you to read the privacy policies of these third party advertising companies if you have any concerns. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by us may also set third party cookies.
Unless you clear these cookies from your browser, we may use this information to:
Controlling cookies. Most browsers allow you to control and erase cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. Additionally, some features may work improperly or not at all. It may also stop you from saving customized settings. You also have the right to opt-out of online tracking based targeted advertising (e.g., cookies) by clicking the link here.
Sharing Of Information.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
CALIFORNIA INFORMATION SHARING DISCLOSURE
California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, disclosed for a business purpose, “sold” and/or “shared” (as those terms are defined under California law). We do not knowingly sell the personal information of minors under 16 years of age. The information below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
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We collect your name and contract information such as your email address, home address, phone number, and zip code
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Primary Purpose for Collection and Use of Data: We use the information you provide to schedule an in-home consultation with a professional design consultant, to contact you regarding our products, or to reach out to you for customer service purposes. We use this information to fulfill our purchase or home improvement contract with you.
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We collect the name, and contact information, of our customers and their employees with whom we may interact.
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Primary Purpose for Collection and Use of Data: We use this information to contact our customers and communicate with them concerning normal business administration such as projects, services, and billing, and to provide additional information regarding products.
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We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. See our Cookie Section below for more information.
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Primary Purpose for Collection and Use of Data: We use this technology to make our website operate efficiently and better understand its users.
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We may participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. See our Cookies Section below for more information.
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Primary Purpose for Collection and Use of Data: We use this technology to tailor advertising about products specifically to your interests.
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If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.
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Primary Purpose for Collection and Use of Data: We use this information to understand how you interact with our communications to you.
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If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.
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Primary Purpose for Collection and Use of Data: We use this information to receive, and act upon, your feedback or issues.
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When you sign up for one of our mailing lists we collect your email address or postal address.
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Primary Purpose for Collection and Use of Data: We share information about our products and services with individuals that consent to receive such information. We use this information to share information about our products or services with you. Additionally, we may hire a third party to send mail to you based of information that third party has about you, such as your address and demographic data. The third party’s privacy practices apply in this scenario.
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We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.
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Primary Purpose for Collection and Use of Data: We use this information to identify unique visitors, and to understand how users interact with us on their mobile devices.
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We may collect your name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order.
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Primary Purpose for Collection and Use of Data: We use your information for our contract to provide you with products or services.
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When you participate in a survey, we collect information that you provide through the survey. If the survey is provided by a third party service provider, in some instances, the third party’s privacy policy applies to the collection, use, and disclosure of your information.
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Primary Purpose for Collection and Use of Data: We use this information to understand your opinions and collect information relevant to our organization.
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When you request a consultation or an appointment with one of our representatives we collect information from you necessary to provide the consultation, such as your address or contact information.
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Primary Purpose for Collection and Use of Data: We use this information to book the consultation or appointment.
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We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
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Primary Purpose for Collection and Use of Data: We use this information to monitor our networks and the visitors to our websites. Among other things, it helps us understand which of our web services or features is the most popular.
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To identify you when you visit our websites or our stores.
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To provide products and services, including replacement parts, or to process returns.
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To improve our services and product offerings.
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To register your warranty.
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To conduct analytics.
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To set up consultation appointments.
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To respond to inquiries related to support, employment opportunities, or other requests.
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To send marketing and promotional materials, including information relating to our products, services, sales, or promotions.
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For internal administrative purposes, as well as to manage our relationships.
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To set up home service appointments.
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Provide more relevant, interest-based advertising
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Provide aggregate reports of ads activity to advertisers and websites hosting the ads
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Help website and app owners understand how visitors engage with their sites or apps
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Detect and defend against fraud and other risks to protect users and partners
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Improve our products
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Affiliates and Acquisitions. We may share information except phone numbers with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage.
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Other Disclosures With Your Consent. We may ask if you would like us to share your information except phone numbers with other unaffiliated third parties who are not described elsewhere in this policy.
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Other Disclosures Without Your Consent. We may disclose your information except phone numbers to third parties where we have a legitimate interest in providing you our products or services. This includes sharing your information with third party installation service providers of our products, our third party marketing partners, and our third party data cooperative. In addition, we may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
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Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them. Their use of your information is not governed by this privacy policy.
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Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.
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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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CALIFORNIA INFORMATION SHARING DISCLOSURE
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California Civil Code Sections 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 indicate that organizations should disclose whether the following categories of personal information are collected, disclosed for a business purpose, “sold” and/or “shared” (as those terms are defined under California law). We do not knowingly sell the personal information of minors under 16 years of age. The information below indicates the categories of personal information we collect and transfer in a variety of contexts. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself. For example, while we transfer credit card or debit card numbers for our business purpose in order to process payments for orders placed with us, we do not collect or transfer credit card or debit card numbers of individuals that submit questions through our website’s “contact us” page.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.